Customer Care

At Cee Cees Collective, your satisfaction is our top priority. We're here to make your shopping experience as smooth and enjoyable as possible. Find answers to common questions below, or reach out to us directly — we'd love to hear from you!

Orders & Shipping

Orders are typically processed within 1-3 business days. Once shipped, you'll receive a confirmation email with tracking information. Delivery times vary by location but generally range from 5-10 business days for standard shipping.

Returns & Exchanges

We want you to love what you ordered! If you're not completely satisfied, we accept returns within 7 days of delivery for items in their original, unworn condition with tags attached. Sale items are final sale and not eligible for return.

Please note: the following items are non-returnable — beauty products, bodysuits, intimates, jewelry, swimwear.

To initiate a return or exchange, please contact us through our Contact page with your order number and reason for return.

Sizing

We recommend checking the size guide on each product page before ordering. If you're between sizes, we generally suggest sizing up for a more relaxed fit. Still unsure? Contact us and we'll help you find the perfect fit!

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery with a photo of the item and your order number. We'll make it right as quickly as possible.

Contact Us

Have a question not answered here? We're happy to help! Reach us through our Contact page or email us at hello@ceeceescollective.com and we'll get back to you within 1-2 business days.

Thank you for shopping with Cee Cees Collective — we appreciate your support!